fb111's Privacy Policy
A complete and transparent explanation of how your personal information is collected, used, stored, and kept secure on the fb111 platform.
Introduction & Scope of Policy
fb111 places the highest priority on user privacy. This Privacy Policy explains what information is collected when you use the fb111 platform, how it is used, and how your information is kept secure.
Applicability of This Policy
This Privacy Policy applies to the fb111 website and all related services. It is in effect whenever you register on fb111, log in, play games, make financial transactions, or contact our support team.
Consent
By using the fb111 platform, you agree to the terms of this Privacy Policy. If you do not agree with any term in this policy, you are advised not to use the platform.
Information We Collect
fb111 collects only the information necessary to provide services, ensure security, and meet legal obligations.
Personal Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
Financial Information
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal transaction history
- Balance and bonus information
- Transaction dates and amounts
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Session duration and activity logs
- Information collected through cookies and tracking technologies
Gaming Activity Information
- Game play history
- Betting and win/loss information
- Preferred game categories
- Time spent on the platform
- VIP level progress
Purpose of Data Use
fb111 uses collected information only for the specific purposes listed below. Your information will not be used for any other purpose without your prior consent.
3.1 Account Management & Service Delivery
Your information is used to create and manage your fb111 account, verify the login process, complete financial transactions, and provide gaming services without interruption.
3.2 Identity Verification & Age Confirmation
fb111 verifies the necessary information to confirm that each user is at least 21 years of age. This is an essential part of ensuring responsible gaming.
3.3 Security & Fraud Prevention
Information is used to maintain platform security, prevent unauthorized access, detect money laundering and fraudulent activity, and address cybersecurity risks.
3.4 Customer Service Improvement
Information is used to resolve your issues promptly, provide personalized support, and analyze customer experience to improve service quality.
3.5 Communication & Notifications
Email and SMS are used to deliver important account-related notifications, transaction confirmations, security alerts, and information about new fb111 services.
3.6 Responsible Gaming Support
Information is used to monitor your gaming activity, identify the risk of excessive play, and provide assistance when needed.
Cookies & Tracking Technologies
fb111 uses cookies to operate the platform smoothly and improve the user experience.
4.1 Essential Cookies
These cookies are essential for the platform's core functionality. They are used to maintain login sessions, verify security, and keep basic navigation working. These cookies cannot be disabled because the platform will not function without them.
4.2 Functionality Cookies
These cookies remember your preferences — such as language selection, theme settings, and favorite games — so you have the same convenient experience each time you log in.
4.3 Analytics Cookies
These cookies are used to collect anonymous statistics to understand platform usage patterns and improve service quality. The information collected does not identify any specific individual.
Data Sharing with Third Parties
fb111 does not sell your personal information. Information may be shared in the limited circumstances described below.
5.1 Payment Processors
The financial information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant payment service providers. These providers follow their own privacy policies and use the information solely for completing transactions.
5.2 Technology Service Providers
Limited information is shared with trusted technology partners for server hosting, cybersecurity, and software maintenance. All such partners operate under strict confidentiality agreements.
5.3 Legal Obligations
In the case of a court order, legal investigation, or valid request from a regulatory authority, fb111 may be required to provide information in compliance with applicable law.
5.4 Game Software Providers
Technical information necessary to operate the software of Pragmatic Play, Evolution Gaming, Spribe, JILI, and other game providers may be shared. However, your personal identity information is not shared for this purpose.
Data Storage & Security
Encryption Protection
All data transmission on fb111 is secured through SSL (Secure Socket Layer) encryption. Your password and financial information are stored using strong encryption algorithms.
Secure Servers
All fb111 data is stored on high-security servers with multiple layers of protection to prevent unauthorized access. The servers undergo regular security audits.
Retention Period
Active account information is retained for the duration of the account. After account closure, certain information is kept for a defined period to meet legal requirements, then securely deleted.
Access Control
Only authorized fb111 staff have access to your information, and they operate under strict confidentiality agreements. All access is logged and monitored.
Your Data Rights
As an fb111 user, you have certain important rights over your own information.
7.1 Right to Access Information
You may request to view the information stored in your account at any time. fb111 will provide a copy of your information within a reasonable timeframe.
7.2 Right to Correct Information
If your account contains incorrect or incomplete information, you may request a correction. This process can be completed by contacting the support team.
7.3 Right to Request Deletion
You may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations, ongoing disputes, or the need to retain financial transaction records.
7.4 Right to Object to Data Processing
You may object to your information being used for marketing purposes. In such cases, fb111 will immediately stop that use and ensure your information is not used in that way in the future.
Protection of Minors' Information
Age Restriction
fb111 provides services only to individuals aged 21 or older. fb111 does not knowingly collect information from any minor. If a minor has created an account by any means, that account will be immediately closed and all collected information will be deleted.
Request to Guardians
If a guardian believes that their underage child has created an account on fb111, please contact our support team immediately. We will resolve the matter promptly and permanently delete the relevant information.
Changes to the Privacy Policy
Policy Update Process
fb111 reserves the right to update this Privacy Policy as needed. This policy may be revised due to service improvements, legal changes, or technological changes.
Notification of Changes
If significant changes are made, fb111 will notify you in advance by email or through the platform. The date of each update will be clearly noted on this page. Continued use of the platform after a change is made will be considered acceptance of the new policy.
Contact Us About Privacy
For any questions or concerns about this Privacy Policy, or to exercise your rights, contact fb111 through the channels below.
24/7 Support Center
fb111's support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Live Chat: Log in to the platform for instant chat support.
Email: [email protected]
This Privacy Policy is consistent with fb111's Terms & Conditions and Responsible Gaming policy, and together they form fb111's complete user protection framework.